The Lyte Guide to Outreach Product Releases 2025 Edition
AI assistants in 2025: every update, in order
Before Omni, Outreach’s AI help came as a set of Smart Assists: one for writing emails, one for accounts and one for deals. 2025 gave them your company’s messaging to work from, and gave admins a way to see what all that AI costs. Here are all 9 updates.
Each spike is a month. The taller it is, the more Outreach shipped. Tap a month to jump to it.
Teach the AI your messaging
Seller Content Hub
Marketing · Enablement · AdminsOne place to store your pain points, benefits and proof points by persona, product or industry, so Outreach’s AI writes with your real messaging.
AI account briefs
AEs · RepsAn Account Brief tile summarizes public filings, news, LinkedIn posts and funding for an account. The May notes tie it to Explorium enrichment.
Meeting follow-ups drafted in Outlook
Reps · AEsSmart Email Assist drafts a follow-up email in Outlook from the Kaia recording of the meeting. Needs a Kaia license.
Read the full Smart Email Assist guide →Your data in the drafts, and a meter for admins
Pick signals and messaging for AI emails
Reps · SDRsWhen drafting with Smart Email Assist in Outreach or Gmail, choose which buyer signals and which piece of approved messaging the AI should use.
Read the full Smart Email Assist guide →The same picker in Outlook
RepsBuyer data and seller content come to Smart Email Assist in the Outlook add-in. The August notes say it needs Amplify.
AI Credits Metering Dashboard
Admins · RevOpsSee how many AI credits you have left and how they’re being used, by type of action and by person.
Read the full AI credits guide →Small Outlook add-in fix
RepsClicking a row in the Outlook add-in now opens its reference and recording options.
Account Assist goes everywhere
More control over the credits dashboard
AdminsChoose which profiles can see the dashboard, see a credit summary and ask for more credits from it.
Read the full AI credits guide →Smart Account Assist everywhere
Reps · AEs · ManagersAccount Assist now works in Salesforce, Dynamics, the Outreach Everywhere extensions and the prospect side panel, with timeframe filters, a buyer-only focus and room for up to 80 calls and 500 emails.
Make the AI sound like you.
Lyte Sales is a certified Outreach Professional Services partner. We help teams load their messaging into Outreach and keep an eye on AI credits.
Talk to Lyte Sales