Lyte Sales logoThe Lyte Guide to Outreach Product Releases 2025 Edition
AI assistants feature guide

The AI credits dashboard: see what your AI is using

Since August 2025 admins can see how many AI credits are left and exactly what is using them.

Shipped Aug · Nov 2025 AdminsRevOpsBudget owners

What it actually does

Many of Outreach’s AI features draw from a shared pool of AI credits. The dashboard shows how many you have left, your purchase history and how credits are being used, by person and by type of action.

Outreach groups usage into AI-generated messages, AI research actions such as Research Agent, and other actions such as Meeting Prep Agent and Kaia coaching card scoring.

Who it's for

Admins, RevOps and whoever owns the AI budget.

Why it matters

You see usage coming before credits run out, and who is using what.

How it grew in 2025

AUG
Launch: remaining credits, plus usage by action and by user.
NOV
Profile access settings, a credit summary and a way to request more credits.

How to set it up

  1. Open the dashboard

    As an admin, go to Administration › Organization › AI metering.

  2. Let others see it

    Go to Administration › User management › Access control, pick a profile and turn on access to the AI Credit Consumption dashboard.

  3. Request more

    Use the request option on the dashboard when you’re running low.

Steps paraphrased from Outreach’s Accessing the AI Metering Dashboard article. Menu names can change; check them against your org.

Want help with this?

AI spend you can explain.

Lyte Sales is a certified Outreach Professional Services partner. We help teams plan AI rollouts around their credit budget.

Talk to Lyte Sales
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