Meetings got video links added for you and booking pages in more languages; Outreach Voice got live call monitoring and verified caller ID; and a first mobile app arrived in beta. Here are the highlights, plus everything else that shipped.
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By David Jollie, Founder and Principal Consultant, Lyte Sales · Last updated · Covers Outreach release notes through November 2024
Each spike is a quarter. The taller it is, the more Outreach shipped. Tap a quarter to jump to its year.
Chapter 1 · 2022 · 1 update
Meetings tab tidy-up
What shipped in 2022
SEP 22Meetings tab restyle (RSVP hover, Host)
Chapter 2 · 2023 · 9 updates
Video links, done for you
FEB 23
Video links added for you
Reps
Meetings booked in Outreach get a Teams or Google Meet link automatically. Zoom followed in December, and in January you could offer several and pick a default.
SEP 23
Listen in on live calls
Managers
A Call Monitoring tab shows which of your reps are on a call so you can join. In January it started showing topics and the live transcript.
Also shipped in 2023
MAR 23Outlook group meetings in Outreach calendar
JUN 23One-sided recording for Kaia Voice
JUN 23Japanese booking pages (beta)
OCT 23One-sided recording profile rule
DEC 23Booking links in compose and task flow
DEC 23Localized booking widgets
DEC 23Zoom links on Outreach meetings
Chapter 3 · 2024 · 9 updates
Calls that get answered
AUG 24
Verified caller ID
Admins · Callers
Register a business profile and caller name for US numbers to earn the top STIR/SHAKEN rating and get flagged as spam less often.
The Lyte Guide to Outreach Product Releases 2022–2024 Archive