The Lyte Guide to Outreach Product Releases
MCP and integrations in 2026: every update, in order
This is the year Outreach opened up to the AI tools your team already uses. Claude, ChatGPT, Copilot and others can now work with Outreach data directly, and Omni can reach into your other tools. Here are all 9 updates so far this year, in plain English.
Each spike is a month. The taller it is, the more Outreach shipped. Tap a month to jump to it.
Outreach opens the door to outside AI
The Outreach MCP Server
RevOps · Reps · ManagersMCP is a standard way for AI assistants to plug into other software. With Outreach's MCP Server switched on, AI tools like Claude or ChatGPT can look up your Outreach data, using each person's own permissions.
Read the full MCP Server guide →An extra stamp of approval from Salesforce
Listed on Salesforce AgentExchange
IT · SecurityOutreach passed Salesforce's security review and is listed on AgentExchange, Salesforce's marketplace for AI agents. Useful ammunition when your security team asks questions.
Outside AI starts doing, not just reading
The busiest integrations month: the MCP Server learned to take action, and three new connections arrived.
MCP Server can create and delete
RevOps · RepsOutside AI tools can now create and delete accounts, prospects and opportunities, and add prospects to sequences or remove them. Plus better search and filtering.
Read the full MCP Server guide →ServiceNow CRM integration
Admins · ServiceNow teamsA native, two-way sync for companies that run their CRM on ServiceNow.
Salesforce picklists sync daily
AdminsNew picklist values in Salesforce now show up in Outreach within a day, without anyone refreshing them by hand.
Outreach alerts in Microsoft Teams
Teams usersOutreach notifications can now arrive in Microsoft Teams.
Now the door swings both ways
MCP connectors for Omni
Reps · AdminsThe reverse of the MCP Server: Omni can now pull answers from your other sales tools, like Seismic, Glean and ZoomInfo, and combine them with Outreach data.
Read the full guide to connecting Omni →The biggest MCP upgrade yet
11 new MCP tools
RevOps · Reps · ManagersOutside AI can now create and search tasks, look up teams and your org, track where prospects are in sequences, and pull full Kaia meeting summaries and transcripts, up to 50 meetings at a time.
Read the full MCP Server guide →Outreach shows up inside ServiceNow
ServiceNow Marketplace plugin
Admins · ServiceNow teamsA plugin from the ServiceNow Store writes sequence activity, call outcomes and Kaia recording details onto ServiceNow records. Installing it pulls in the other plugins it needs automatically.
Connect your AI tools to Outreach the safe way.
Lyte Sales is a certified Outreach Professional Services partner. We set up the MCP Server, decide what it's allowed to do, and connect it to the AI tools your team already uses.
Talk to Lyte Sales