Kaia in 2025: every update, in order

The automatic email you get after a meeting now opens with Kaia’s AI summary and puts next steps up front.

On Outreach Voice calls where only the seller is recorded, admins choose whether reps see the buyer’s words in the live transcript. Either way, buyer words stay out of the saved transcript and summary.

The AI summary now sits on the recording page itself, so you can see what a call covered before you press play.

An AI Assist icon on each recording opens a slide-out where you can ask about the call and jump to the moments that matter.

A new CRM sync object carries call and meeting summaries, recording links and details over to your CRM.

Summaries and Smart Meeting & Call Assist now work on calls and meetings held in other languages.

Despite the name, this is for people, not AI: threaded comments with @mentions and notifications, with no setup needed.

Topics now show how many recordings and moments mention them, and whether the buyer or the seller brought them up.

Attendees, account, opportunity, topics, language and visibility columns make the right recording easier to find.

The recording page was reorganized, and summaries now include timestamps and action items.

Recordings from the Nooks dialer can be imported into Kaia for analysis. It was in beta and needs the Nooks integration.

Attendees see consent text you can edit before they join a recorded Kaia meeting.

Kaia’s slide-out panels now behave the same way across list views.

Recordings attach to the right account, prospect and opportunity more reliably.

People you mention or who reply are subscribed automatically, and threads gain emoji reactions and a cleaner look.

One click copies the whole transcript.