Lyte Sales logoThe Lyte Guide to Outreach Product Releases 2025 Edition
Kaia feature guide

Kaia recording sharing: send the call, keep control

Since February 2025 you can decide exactly who can open a shared Kaia recording, and see whether they actually watched it.

Shipped Feb 2025 RepsAEsAdmins

What it actually does

When you share a Kaia recording, you choose who can open the link: anyone who has it, anyone who verifies their email with a 6-digit code, or only the people you pick (restricted).

You can also trim the clip to a start and end time, set the link to expire and decide whether the AI summary is visible. If sharing is allowed, the host can see when a link was shared, who received it and who watched.

Who it's for

Reps and AEs who send calls to buyers or teammates, and admins who set the rules.

Why it matters

Sharing is safer, and a buyer opening the recording tells you the deal is still alive.

How it grew in 2025

FEB
Access levels and viewing insights for shared recording links.
FEB
Summaries first: the AI summary moved onto the recording page and to the top of the recap email.

How to set it up

  1. Open the recording

    Go to Kaia and select the recording you want to share.

  2. Create a link

    Click Share › Create new link. Set the start and end time, when the link expires and whether the summary is visible.

  3. Choose who can open it

    Pick Anyone, Anyone who verifies or Restricted, then click Save & copy link.

  4. Manage or turn off links

    Use Share › Manage existing links › Edit to change a link, or More actions › Deactivate link to turn it off.

Steps paraphrased from Outreach’s Share and Manage Outreach Kaia Recording via Viewing Link article. Menu names can change; check them against your org.

Want help with this?

Get more out of every recording.

Lyte Sales is a certified Outreach Professional Services partner. We set up Kaia, sharing permissions and summaries for your team.

Talk to Lyte Sales
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