Lyte Sales logoThe Lyte Guide to Outreach Product Releases 2025 Edition
Integrations, CRM sync and API · 2025 updates

Integrations in 2025: every update, in order

A year before the MCP Server, Outreach’s integration work was about plumbing: a new CRM, cleaner syncing and API changes developers needed to know about. Here are all 10 integration updates from 2025.

10updates 5months with integration news 1new CRM: SAP Sales Cloud

Each spike is a month. The taller it is, the more Outreach shipped. Tap a month to jump to it.

Chapter 1 · January and February

Watch your sync, and your scripts

JAN

CRM sync health on the admin dashboard

Admins · RevOps

The default admin dashboard adds a CRM Sync tile, so admins can spot and fix sync errors early.

FEB

API lists stop counting by default

Developers · RevOps

API list requests no longer return a total record count unless you add count=true. Custom scripts that rely on the count can quietly break.

Read the full CRM sync and API guide →
Chapter 2 · May

Meetings and bulk loads

MAY

Meeting attendees sync to Salesforce

Admins · RevOps

Meeting invitees and their RSVPs sync to Salesforce through three new field mappings.

MAY

Bulk upsert through the API

Developers · RevOps

Create or update records in bulk through the API. It started with a handful of objects in May, and August extended it to every API object that supports upsert. We count it once.

Chapter 3 · August

Hello, SAP

AUG

Outreach for SAP Sales Cloud

SAP teams · Admins

SAP Sales Cloud becomes a supported CRM, with Outreach embedded inside SAP.

AUG

Cleaner CRM syncing

Admins · RevOps

Outreach checks for deleted records on every object for Salesforce and Dynamics, and remaps Salesforce users by email automatically.

Chapter 4 · November

Mapping without the guesswork

NOV

Email activity syncs for every prospect

RevOps · Managers

Emails now sync to the CRM even when a prospect was only CC’d.

NOV

Where did this prospect come from?

RevOps

A Creator Type field records how each prospect was created, including by Revenue Agent, and syncs to the CRM.

NOV

Guided CRM sync

Admins

A step-by-step field mapping flow checks field types and catches mistakes before they cause sync errors.

Read the full CRM sync and API guide →
NOV

Webhook updates

Developers

A new webhook for user events, and a token that can only remove webhooks.

Need a hand?

Clean data in, clean data out.

Lyte Sales is a certified Outreach Professional Services partner. We set up and audit CRM sync so Outreach and your CRM agree.

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