A year before the MCP Server, Outreach’s integration work was about plumbing: a new CRM, cleaner syncing and API changes developers needed to know about. Here are all 10 integration updates from 2025.
10updates5months with integration news1new CRM: SAP Sales Cloud
By David Jollie, Founder and Principal Consultant, Lyte Sales · Last updated · Covers Outreach release notes through December 2025
Each spike is a month. The taller it is, the more Outreach shipped. Tap a month to jump to it.
Chapter 1 · January and February
Watch your sync, and your scripts
JAN
CRM sync health on the admin dashboard
Admins · RevOps
The default admin dashboard adds a CRM Sync tile, so admins can spot and fix sync errors early.
FEB
API lists stop counting by default
Developers · RevOps
API list requests no longer return a total record count unless you add count=true. Custom scripts that rely on the count can quietly break.
Meeting invitees and their RSVPs sync to Salesforce through three new field mappings.
MAY
Bulk upsert through the API
Developers · RevOps
Create or update records in bulk through the API. It started with a handful of objects in May, and August extended it to every API object that supports upsert. We count it once.
Chapter 3 · August
Hello, SAP
AUG
Outreach for SAP Sales Cloud
SAP teams · Admins
SAP Sales Cloud becomes a supported CRM, with Outreach embedded inside SAP.
AUG
Cleaner CRM syncing
Admins · RevOps
Outreach checks for deleted records on every object for Salesforce and Dynamics, and remaps Salesforce users by email automatically.
Chapter 4 · November
Mapping without the guesswork
NOV
Email activity syncs for every prospect
RevOps · Managers
Emails now sync to the CRM even when a prospect was only CC’d.
NOV
Where did this prospect come from?
RevOps
A Creator Type field records how each prospect was created, including by Revenue Agent, and syncs to the CRM.
NOV
Guided CRM sync
Admins
A step-by-step field mapping flow checks field types and catches mistakes before they cause sync errors.