AI Amplify implementation

Launch Outreach with Amplify AI built in

Full platform implementations that include Amplify, Outreach's AI layer, from day one. Pick the tier for the products you bought and the band for your seat count.

Tier	1–19 seats	20–49 seats	50–99 seats
Amplify CoreEngage, Meet (Kaia) and Amplify	Request pricing28 hrs · 5-7 weeks	Request pricing71 hrs · 6-8 weeks	Request pricing117 hrs · 8-10 weeks
Amplify PlusCore plus Deal and Action Plans	Request pricing40 hrs · 5-7 weeks	Request pricing99 hrs · 6-8 weeks	Request pricing145 hrs · 8-10 weeks
Amplify ProPlus plus Forecast	Request pricing58 hrs · 6-8 weeks	Request pricing119 hrs · 8-10 weeks	Request pricing177 hrs · 10-12 weeks

AI Amplify AI agents

Configure and launch Outreach AI agents

For teams already on Outreach who want AI agents scoped, prompted, tested and rolled out properly. Each package covers up to 100 seats.

AI Agent Starter

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Up to 20 hours · 4-6 weeks · Up to 100 seats

Get your first Outreach AI agent configured, tested and live with your team.

AI Agent Premium

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Up to 34 hours · 5-7 weeks · Up to 100 seats

More build and testing time for agents that need richer context and prompts.

AI Agent Advanced

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Up to 52 hours · 6-8 weeks · Up to 100 seats

The most hands-on agent build, for complex use cases and multiple workflows.

Engage implementation

Core Outreach setup

Get Outreach configured for your team: users, governance, CRM integration, sequences and training.

Package	Pricing	Seats	Hours	Timeline
Express StartFast-track setup with the Outreach University Express learning path	Request pricing	49	10	—
Engage Implementation (1–19)Up to 3 user groups	Request pricing	19	20	5-6 weeks
Engage Implementation (20–49)Up to 4 user groups	Request pricing	49	37	6-8 weeks
Engage Implementation (50–99)Up to 6 user groups	Request pricing	99	83	8 weeks
EngagePlus Implementation (50–99)8-week implementation plus 6 months of managed services	Request pricing	99	119	Up to 8 months

Platform add-ons

Add Outreach products to an existing instance

Implementation for add-on products on top of a live Outreach instance, for up to 100 seats. Standard and Commercial pricing are shown side by side.

Package	Standard	Commercial	Timeline
Starter1 platform add-on	Request pricing28 hrs	Request pricing20 hrs	4 weeks
PremiumUp to 2 platform add-ons	Request pricing48 hrs	Request pricing37 hrs	4-6 weeks
AdvancedUp to 3 platform add-ons	Request pricing60 hrs	Request pricing50 hrs	6-8 weeks

Expansion

Bring new teams onto Outreach

Configure an existing Outreach instance for new user groups as you grow.

Package	Pricing	Hours	Timeline
Expansion (1–19 seats)Up to 2 new user groups	Request pricing	16	3-4 weeks
Expansion (20–49 seats)Up to 3 new user groups	Request pricing	25	4-6 weeks
Expansion (50–99 seats)Up to 4 new user groups	Request pricing	41	6-8 weeks

Optimization

Tune up an instance you already run

Workflow design, content strategy and platform audits for teams that want more out of Outreach.

Lite Optimization

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Up to 12 hours · 3-4 weeks · Up to 25 seats · 3 user groups

One focus area: workflow design, content strategy, or a platform and CRM audit.

Basic Optimization

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Up to 25 hours · 6-8 weeks · Up to 25 seats · 3 user groups

A broader tune-up of an existing instance for smaller teams.

Preferred Optimization

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Up to 50 hours · 8-10 weeks · Up to 100 seats · 4 user groups

A full optimization program for teams of up to 100 users.

Training and certification

Get your team confident in Outreach

Basic Virtual Training

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Up to 10 hours · 4 weeks · Up to 50 seats

Live virtual training for one user group.

Preferred Virtual Training

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Up to 24 hours · 8 weeks · Up to 100 seats

Live virtual training for up to two user groups.

Admin Certification Exam

Request pricing

Registration and proctoring for the Outreach admin exam, with one retake included.

Kaia and advisory

Conversation intelligence and expert hours

Scoped to your team's needs.

Kaia Consulting

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Up to 20 hours · 2-3 weeks · Up to 100 seats

Kaia set up for up to three user groups: recording rules, CRM objects and coaching.

Standard Recordings Migration

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Up to 8 hours · 4 weeks

Move up to 10,000 existing call recordings into Outreach.

Preferred Recordings Migration

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Up to 16 hours · 4 weeks

For larger recording libraries moving into Outreach.

Advisory Consulting

Request pricing

Up to 20 hours

A bank of expert hours to use over three months on strategy and platform questions.

Managed services

An Outreach admin team on retainer

A fixed number of expert hours every month for admin work, optimization and ongoing support.

Package	Pricing	Monthly hours	Total hours	Term
3-Month Basic	Request pricing	10 hrs / month	30	3 months
3-Month Preferred	Request pricing	20 hrs / month	60	3 months
12-Month Basic	Request pricing	10 hrs / month	120	12 months
12-Month Preferred	Request pricing	20 hrs / month	240	12 months

Fixed fee

Each package is quoted as a fixed fee for the scope, hours and timeline listed.

Change orders

If a project runs well past its included hours, we agree a change order with you before doing more work.

Payment

Invoices are due Net 30.

Your Outreach licenses

Services cover the Outreach products on your signed order. Outreach licenses are sold separately.

Find the right package

Not sure which package fits?

Book 30 minutes. We'll look at your team, your Outreach products and your goals, then recommend the package that fits.

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