The Outreach mobile app: Omni, texting and deals in your pocket
This year the phone app went from "check my tasks" to texting prospects, working SMS steps, opening deals and asking Omni to update the CRM.
Shipped Feb · May · Jul · Aug · Sep · Oct 2026Field repsAEsManagers
By David Jollie, Founder and Principal Consultant, Lyte Sales · Last updated · Covers Outreach release notes through October 2026
What it actually does
Three things make the app worth installing now. Omni answers questions about your accounts and deals, and since September can create and update records for you. SMS lets you text prospects and work the text steps in your sequences. And a deal page lets you check an opportunity before you walk into a meeting.
Most of this arrives as regular app updates, with no settings to change.
Who it's for
Field reps, managers, and anyone selling between meetings.
Why it matters
Follow-up happens in the moment instead of back at the desk.
How it's grown so far this year
FEB
Deal lists you can create and edit.
MAY
SMS conversations, for US and Canadian numbers.
JUL
Omni on mobile.
AUG
SMS tasks, a read-only deal page, and Omni connector and Knowledge switches.
SEP
Omni creates and updates records from your phone.
OCT
Polish: resume chats, jump to cited call moments, prefilled texts.
How to get started
Install the app
Download Outreach from the App Store or Google Play.
Sign in
Sign in through the web login. Single sign-on is supported.