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Deal feature guide

Deal Alerts: a smoke detector for your pipeline

Pick a template, fill in four cards, click activate, and Outreach starts flagging deals that have quietly stalled, before your forecast call instead of after it.

Shipped Apr 2026 ManagersAEsRevOps

What it actually does

Deal Alerts watch your open opportunities and raise a flag when something looks wrong. Out of the box they can catch no seller activity in 15 days, fewer than two people engaged in 30 days, no upcoming meeting, a change in deal amount, a close date pushed out by more than 30 days, or a close date that's already passed. An alert can also create a task for the deal owner.

Deal Alerts are built in Agent Studio, a gallery of ready-made AI workflows. Each one has the same four building blocks: what to watch, how often to check, optional conditions, and what to do. Besides deal alerts, the launch templates covered working new inbound leads and re-engaging closed-lost deals.

Who it's for

Admins and RevOps set up the workflows. Managers and AEs act on the alerts.

Why it matters

At-risk deals surface while there's still time to save them, and common revenue plays run without anyone building automation from scratch.

How to set it up

  1. Give admins access

    Go to Administration › User management › Access control, choose the profile, and under Agent Studio turn on "Create and configure agents." Save.

  2. Start from a template

    Go to Agents & AI › Agent Studio › New Agent and pick a Deal Alert template.

  3. Fill in the cards and activate

    Give it a name, set the conditions, filters and thresholds on each card, then click Save and activate.

  4. Show reps where alerts appear

    Alerts show up in the Alerts column of the opportunity list and on the Health & Alerts tab of each deal. Reps can also filter their saved views by alert type.

Steps paraphrased from Outreach's Agent Studio overview and Deal Alerts articles. Menu names can change; check them against your org.

Want help with this?

Alerts your managers will actually use.

Lyte Sales is a certified Outreach Professional Services partner. We pick the right alerts and thresholds for your sales cycle and get your opportunity data clean enough to trust them.

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