Since February 2025 admins can register Outreach phone numbers with carriers, so fewer of your reps’ calls show up as spam.
Shipped Feb 2025AdminsReps
By David Jollie, Founder and Principal Consultant, Lyte Sales · Last updated · Covers Outreach release notes through December 2025
What it actually does
Carriers label calls they don’t recognize as spam, and labeled calls get answered less. Voice Integrity registers your business and your purchased US numbers so carriers know the calls are legitimate.
The same February update let admins set calls to disposition automatically, search phone numbers and delete caller IDs.
Who it's for
Admins set it up. Reps get better answer rates.
Why it matters
Spam labels directly lower how many calls connect.
How it grew in 2025
FEB
Voice Integrity, automatic dispositions, phone number search and caller ID deletion.
How to set it up
Create a business profile
As an admin, go to Admin Settings › Tools › Phone numbers › Compliance & Trust and create a business profile.
Wait for approval
Approval through Twilio takes 48 hours or more.
Register your numbers
Go to Compliance & Trust › Voice Integrity › Create and submit for approval. Registration takes another 48 to 72 hours.
Steps paraphrased from Outreach’s Enable Voice Integrity article. Menu names can change; check them against your org.
Want help with this?
More calls answered.
Lyte Sales is a certified Outreach Professional Services partner. We set up Outreach Voice, number registration and dialer settings.
The Lyte Guide to Outreach Product Releases 2025 Edition